Privacy Policy

Privacy policy and information treatment

Through our privacy policy we inform you of the proper conditions of use on this site.

The use of this implies your full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, so if you do not agree with any of the conditions established here, you should not use and / or access this site.

We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of this site following notification or announcement of such changes will constitute your acceptance of such changes.

Cookies and similar technologies

This site makes use of cookies, which are small data files that are generated on your computer, which sends information without providing references that allow personal data to be deduced. The goal is to be able to provide you with a personalized web experience so that the advertising you see about our services is relevant.

You can configure your browser to notify and reject the installation of cookies sent by this site, without affecting the ability to access the content. However, we are not responsible for the fact that their deactivation prevents the proper functioning of the site.

Other information we collect

When you contact us, we will ask you to fill out a form with some personal information in order to provide you with a more agile and efficient service. Among the information that you must provide us is your e-mail address, contact telephone number, name, company and country.

All this information helps us to personalize your user experience, improve the website and enhance our customer service. We use analytical systems on the site to study our users’ preferences, demographics, traffic patterns, and other information together to better understand who our audience is and what you need. Tracking our users’ preferences also helps us show you the most relevant advertisements.

How do we use your personal information?

All the information that you provide will only be used by us to inform you of updates, news and promotions about our company and the products that we commercialize under any of the modalities. All these data may be used for the following purposes:

For the administration of the Website in which the user enters to explore the offers and promotions provided by

To complement the information and, in general, carry out the necessary activities to manage the requests, complaints and claims presented by the clients or users of and by third parties, and direct them to the areas responsible for issuing the corresponding responses.

To send information, invitations to events and commercial offers of products, as well as carry out marketing and / or commercialization activities of services and / or products that provides or that could be provided or offered.

The personalization of clients in order to make them participate in the different benefit programs and promotional information.

Prepare market studies, statistics, surveys, market trend analysis, satisfaction surveys on the services provided by

How do we protect the information we collect?

All information that we request from you is stored securely and confidentially and is only accessible by a limited number of authorized persons. Our networks through which web traffic travels as well as the servers in which all personal data shared by users are stored are protected.

User data will be processed only by in the ways established in this policy. is committed to doing everything in its power to protect the privacy of information. recognizes that if the information is intercepted by unauthorized third parties violating our security measures to protect the information, it will not be responsible for that disclosure of information. In this case, users will be notified via e-mail and within the site during the next 7 business days after the incident occurred.

Communication preferences

You can stop future delivery of promotional emails from sites and services by following the specific instructions included in the email you receive. Depending on the service in question, you may also have the option to proactively make choices about receiving emails, phone calls, and specific services from


If you have any questions regarding these privacy policies, you can contact us at [email protected] .

Applicable law operates from Caracas, Venezuela. By entering the site, the User agrees to submit to the applicable legislation in Venezuela, without taking into account any other foreign legislation or the principles of conflicts of laws that may arise.


For the interpretation, execution and fulfillment of the terms and conditions of this Legal Notice, the parties agree to submit to the jurisdiction of the competent courts in Caracas, Venezuela and renounce any other jurisdiction that corresponds to them or could come to correspond for reasons of nationality , present or future address or for any other reason. The user who uses this system expressly waives to submit to any jurisdiction or competence other than the courts of the Bolivarian Republic of Venezuela